Privacy Policy
1. Introduction – Welcome to Desigshopee. DesignShopee (“us”, “we”, or “our”) operates DesignShopee.com (hereinafter referred to as “Service”). Our Privacy Policy governs your visit to DesignShopee.com and explains how we collect, safeguard and disclose information that results from your use of our Service. We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions govern all use of our Service and together with the Privacy Policy constitute your agreement with us.
2. Definitions
Service means the DesignShopee.com website operated by Sole Proprietor.
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).
Cookies are small files stored on your device (computer or mobile device).
Data Controller means a natural or legal person who determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
Data Process (or Service Providers) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject is any living individual who is the subject of Personal Data.
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
3. Types of Data Collected
Personal Data – While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:
3.1 Email address
3.2 First name and last name
3.3 Phone number
3.4 Address, Country, State, Province, ZIP/Postal code, City
3.5 Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out at any time.
Usage Data – We may also collect information that your browser sends whenever you visit our Service or access it through any device. This may include IP address, browser type and version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and diagnostic data.
Location Data – We may use and store information about your location if you give permission, to provide features and improve the Service.
Tracking Cookies Data – We use cookies and similar tracking technologies to track activity and hold certain information. Examples include Session Cookies, Preference Cookies, Security Cookies, and Advertising Cookies.
Other Data – This may include sex, age, date of birth, passport details, employment information, marital status, social security, and other related data.
4. Use of Data – DesignShopee uses the collected data to provide and maintain Service, notify you about changes, allow interactive features, provide support, gather analysis, monitor usage, detect technical issues, fulfill contracts, send notices, send news/offers, and other purposes with your consent.
5. Retention of Data – We retain Personal Data only as long as necessary for legal obligations, dispute resolution, and policy enforcement. Usage Data is retained for shorter periods except when required for security or functionality.
6. Transfer of Data – Your information may be transferred to and maintained on computers outside your jurisdiction. We take steps to ensure your data is treated securely with adequate controls.
7. Disclosure of Data – Personal Data may be disclosed for law enforcement, business transactions, subsidiaries, contractors, to fulfill purposes, with consent, or to protect rights and safety.
8. Security of Data – We strive to protect your data using commercially acceptable means but cannot guarantee absolute security.
9. Your Data Protection Rights Under GDPR – EU/EEA residents have rights to access, rectify, delete, restrict, or port their data and withdraw consent. Verification may be required. Complaints can be made to local Data Protection Authorities.
10. Service Providers – Third-party companies may facilitate our Service, perform services, or help analyze usage. They have limited access to your data.
11. Analytics – We may use third-party providers to monitor and analyze Service usage.
12. CI/CD Tools – Third-party providers may automate our development processes.
13. Behavioral Remarketing – We may use cookies and third-party vendors to serve ads based on past visits.
14. Links to Other Sites – Our Service may link to other sites not operated by us. We are not responsible for their privacy practices.
15. Children’s Privacy – Our Services are not intended for children under 18. We do not knowingly collect data from children. If discovered, we remove it.
16. Changes to This Privacy Policy – We may update this policy periodically and notify via email or notice on the Service. Changes are effective when posted.
17. Contact Us – If you have questions about this Privacy Policy, contact us at support@designshopee.com.
Refund & Cancellation
Thank you for dealing with DesignShopee. If for any reason, you are not completely satisfied with a service, we invite you to review our policy on refunds. Please read and make sure you fully understand our refund policy prior to making a payment. DesignShopee operates as a business, and we expect CLIENTS to understand and respect our policies. Our goal as a Design & Development Agency is to bring the highest value per Rupee/Dollar spent by our CLIENTS, and in order to help us in that pursuit, we need to cover expenses and fuel our operations. Therefore, we require payments to be made on-time in respect to the services offered to CLIENT.
THIS IS OUR REFUND AND CANCELLATION POLICY AND BY HIRING DESIGNSHOPEE FOR SERVICES YOU ARE BOUND BY THIS AGREEMENT AND YOU AGREE TO ABIDE BY OUR POLICIES.
Design and Web Development
Design/Web design and development projects require extensive resources, consume our time, and incur internal expenses. Therefore, once a payment or deposit is made, it is non-refundable. If a project gets canceled, delayed, or postponed by the CLIENT, then all the amount paid will be retained by DesignShopee, and if applicable, an additional cost will be charged to the CLIENT for all work completed beyond what was already paid for. No exceptions. This applies to Logo Design, Branding, Web Design, Search Engine Optimization, Social Media Marketing, & Internet Marketing.
Payments for Design, Development, or any of our services are non-refundable, even if a fee was paid in advance. Once a payment or deposit is made, there are no exceptions to our refund policy.
Setup Fees
Setup fees are applied directly to expenses incurred by DesignShopee in the setup phase of any Design, Development, or Internet Marketing campaigns and are non-refundable. Payments for Design, Development, or any of our services are non-refundable even if a fee was paid in advance. Once a payment or deposit is made, there are no exceptions to our refund policy.
If any chargeback or payment dispute is caused by CLIENT to a bank or credit card company, then CLIENT services and/or projects will be suspended, and in some cases, all work will be undone (reversed) without notice. Furthermore, the amount of the chargeback fee will be issued to the CLIENT. In addition, any outstanding balances accrued as a result of the chargeback(s) must be paid in full before we restore service, deliver any files, or commence any work. Please contact us to address any billing issues and we will gladly help you. Requesting a chargeback or opening a dispute for a valid charge from us is considered fraud. Chargebacks are never a legal or appropriate means of obtaining a refund. All disputes will be challenged by our lawyers with sufficient evidence from our records.
Website Hosting
All hosting payments, whether present or past months, are non-refundable. Web hosting accounts are set up from the date of your order and are allotted a limited amount of server resources depending on the plan you purchased. If CLIENT opens a hosting account but does not use it, payment will still be due. Hosting billing cycles continue until a cancellation notice is received in writing from the CLIENT.
Account Suspension
All hosting payments that are 15 days past due will trigger an account suspension. Hosting paid up to 12 months in advance and canceled before the expiration date will be refunded for the months not yet elapsed. DesignShopee reserves the right to disable and/or terminate a user’s account, services, or contract if a user is found in violation of our terms and policies. Termination due to policy violations will not be refunded.
Prohibited Services
DesignShopee does not provide services to anyone or any company that promotes pornographic material, nudity, gambling, or illegal content.
Delivery Terms
Delivery Method: DesignShopee will deliver all completed graphic design work electronically via email or through any other agreed-upon digital communication method.
Delivery Timeframe: The estimated delivery timeframe for each project will be communicated to the Client during the project initiation phase. DesignShopee will make reasonable efforts to deliver within the agreed-upon timeframe but does not guarantee specific delivery dates.
Delivery Format: The final deliverables will be provided in the agreed-upon file format(s), such as PDF, PNG, JPEG, CDR, AI, PSD, etc., as specified in the project scope and discussed with the Client.
Review and Approval: Upon delivery, the Client is responsible for reviewing the deliverables promptly and notifying DesignShopee of any necessary revisions or modifications within the agreed-upon revision rounds.
Revision Rounds: DesignShopee will provide a specific number of revision rounds as agreed upon in the project scope. Additional revisions beyond the agreed-upon rounds may be subject to additional charges.
Client Responsibilities: The Client must ensure that the delivery email address or digital communication channel provided is accurate and accessible. The Client is responsible for promptly notifying DesignShopee of any changes to contact information that may affect delivery.
Non-Delivery: In rare circumstances beyond DesignShopee’s control, such as technical issues or force majeure events, delivery may be delayed. DesignShopee will make reasonable efforts to resolve such issues promptly and notify the Client of any delays.
Ownership and License: Upon full payment, the Client will receive ownership and a non-exclusive license to use the final deliverables for their intended purposes as outlined in the project scope.
Confidentiality: All digital deliveries and communications between DesignShopee and the Client shall be treated as confidential, as outlined in the Confidentiality clause of the main Terms and Conditions agreement.
Acceptance of Delivery: The Client acknowledges receipt of digital deliverables upon successful delivery to the specified email address or digital communication channel. Any issues or concerns regarding the deliverables must be communicated to DesignShopee promptly.
Dispute Resolution: In the event of any disputes related to delivery or the quality of deliverables, the Dispute Resolution clause of the main Terms and Conditions agreement shall apply.
By engaging DesignShopee’s graphic design services, the Client agrees to abide by these Delivery Terms as part of the overall contractual agreement.
Terms of Use
1. Introduction
1.1 These Terms and Conditions (“Agreement”) govern the provision of graphic design services (“Services”) by Designshopee.com (“Company”) to clients (“Client”). By accessing the Company’s website or engaging its Services, the Client agrees to be bound by this Agreement.
2. Services
2.1 The Company agrees to provide graphic design Services as outlined and agreed upon with the Client. Any changes or additional work requested by the Client may incur extra charges, subject to mutual agreement.
3. Payment
3.1 Payment terms will be agreed upon before the commencement of any work. The Client agrees to pay the Company the agreed-upon fee for the Services rendered.
3.2 All payments shall be made in USD for outside India and INR within India in advance and upon receipt of invoice, unless otherwise agreed upon in writing.
4. Intellectual Property
4.1 The Company retains all intellectual property rights, including copyrights, in all original works created during the provision of Services unless otherwise agreed upon in writing.
4.2 Upon full payment, the Company grants the Client a non-exclusive, perpetual, and worldwide license to use the final deliverables for their intended purpose outlined in the project scope.
5. Confidentiality
5.1 Both parties agree to maintain the confidentiality of any sensitive information shared during the course of the project.
6. Termination
6.1 Either party may terminate this Agreement with written notice if the other party breaches any material term of this Agreement and fails to remedy the breach within [Number] days of receiving written notice of the breach.
7. Limitation of Liability
7.1 The Company shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or relating to the Services provided, except in cases of willful misconduct or gross negligence.
8. Governing Law
8.1 This Agreement shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts in [Your City, State, Country].
9. Entire Agreement
9.1 This Agreement constitutes the entire understanding and agreement between the parties concerning the subject matter herein and supersedes all prior agreements and understandings, whether written or oral.
10. Amendments
10.1 This Agreement may only be amended or modified in writing and signed by both parties.
By accepting these Terms and Conditions, the Client acknowledges that they have read, understood, and agreed to be bound by the terms herein.
Contact Us: Should you have any feedback, comments, requests for technical support, or other inquiries, please contact us by email: support@DesignShopee.com
Disclaimer
The information provided by DesignShopee (“Company”, “we”, “our”, “us”) on DesignShopee.com (the “Site”) is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.
EXTERNAL LINKS DISCLAIMER: The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties or links to websites and features. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability or completeness by us. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
AFFILIATES DISCLAIMER: The Site may contain links to affiliate websites, and we may receive an affiliate commission for any purchases or actions made by you on the affiliate websites using such links.
TESTIMONIALS DISCLAIMER: The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume that all users will have the same experiences.
YOUR INDIVIDUAL RESULTS MAY VARY. The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity, where the full testimonial contained extraneous information not relevant to the general public. The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions.
ERRORS AND OMISSIONS DISCLAIMER: While we have made every attempt to ensure that the information contained in this site has been obtained from reliable sources, DesignShopee is not responsible for any errors or omissions or for the results obtained from the use of this information. All information in this site is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability, and fitness for a particular purpose.
In no event will DesignShopee, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this Site or for any consequential, special or similar damages, even if advised of the possibility of such damages.
GUEST CONTRIBUTORS’ DISCLAIMER: This Site may include content from guest contributors and any views or opinions expressed in such posts are personal and do not represent those of DesignShopee or any of its staff or affiliates unless explicitly stated.
LOGOS AND TRADEMARKS DISCLAIMER: All logos and trademarks of third parties referenced on designshopee.com are the trademarks and logos of their respective owners. Any inclusion of such trademarks or logos does not imply or constitute any approval, endorsement or sponsorship of DesignShopee by such owners.
CONTACT US: Should you have any feedback, comments, requests for technical support or other inquiries, please contact us by email: support@DesignShopee.com